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City Hall is CLOSED on Fridays      The HOURS OF OPERATION are Monday through Thursday 7:00 AM to 6:00 PM      For AFTER HOURS WATER SERVICE call (954) 973-6742       Help us Conserve Energy!
Utilities

The City administers 2 utilities: water/sewer and stormwater. If you are having difficulty with electricity, cable, telephone, solid waste or anything else, please call the agency that can help you. Phone numbers for these agencies are here.

Water and Sewer Problems

To report broken water mains/pipes or sewer problems, please call the City Utilities and Engineering Department at 954-973-6782.

For water and sewer problems call:
north of Coconut Creek Parkway
  City of Coconut Creek 954-973-6782
south of Coconut Creek Parkway
  City of Margate 954-972-6454
-> after 6:00 p.m. and Friday - Sunday
  Utilities after hours number 954-973-6742
 
-> An additional fee may be required for services after normal hours.

Opening an Account

To open a new account, the owner or tenant of the property must have a driver's license or state identification, a social security card, a copy of the lease agreement or closing settlement statement, and place a security deposit.
Monthly Water/Sewer Rates
 
Water Rates
Sewer Rates
Customer Charge
$1.27
$1.58
Basic Service Charge
5/8 Inch Meter
$3.87
$8.27
1 Inch Meter
$9.62
$20.70
Consumption Charge
(per 1,000 gals.)
5/8 Inch Meter
0 - 10,000
$3.26
$1.67
Over 10,000
$3.57
N/A
1 Inch Meter
0 - 18,000
$3.26
$1.67
Over 18,000
$3.57
N/A
Other Fees
Meter Turn On
Regular Business Hours $10.00
After Business Hours $30.00
Meter Turn Off
Regular Business Hours $10.00
After Business Hours $30.00
Meter Calibration
5/8 Inch Meter $20.00
1 Inch Meter $30.00
   
   

PLEASE NOTE:
  1. There is no additional charge for sewer consumption over 10,000 gallons of metered water per dwelling per month.
  2. The City does not charge late fees or interest therefore it is imperative to pay amounts due timely to avoid disruption of service.
  3. Customers who receive water/sewer service and whose property is located outside the corporate limits of the City of Coconut Creek shall be charged a twenty-five percent (25%) surcharge, as provided for by Florida Statutes 180.191, over and above the charges listed above.
  4. The rate structure is designed to promote water conservation.
  5. Stormwater fee per residential unit is $ 3.04 per month.

How to Calculate Your Bill
The following examples of how to calculate your bill based on a 5/8" meter size and consumptions of 6 and 18 (per 1,000 gallons).

 
Consumption of 6
Consumption of 18
 
(Per 1,000 Gallons)
(Per 1,000 Gallons)
Description
Consumption
Rate
Total
Consumption
Rate
Total
Customer Charge - Water
Flat Fee
1.27
1.27
Flat Fee
1.27
1.27
Meter Charge - Water
Flat Fee
3.87
3.87
Flat Fee
3.87
3.87
Consumption Charge - Water
6
3.26
19.56
10
3.26
32.60
 
 
 
 
8
3.57
28.56
Subtotal
 
24.70
 
66.30
Utility Tax - 8% on Water
 
0.08
1.98
 
0.08
5.30
Customer Charge - Sewer
Flat Fee
1.58
1.58
Flat Fee
1.58
1.58
Meter Charge - Sewer
Flat Fee
8.27
8.27
Flat Fee
8.27
8.27
Consumption Charge - Sewer
6
1.67
10.02
10
1.67
16.70
Stormwater Fee
3.04
3.04
Total Bill Amount
$49.59
$101.19



To open a commercial account, a Mobile Home Park with a Master Meter, or a multi-family account, please contact Customer Service at (954) 973-6732. Water and sewer deposits are held until the account is closed and will be applied to the final bill.

Fees Within The City Limits
Single Family Homes $90.00 deposit, plus a $10.00 open account fee for new accounts
Mobile Homes $90.00 deposit, plus a $10.00 open account fee for new accounts
Fees Outside The City Limits
Single Family Homes $112.50 deposit, plus a $12.50 open account fee for new accounts

Application for Water and Sewer Service

    Name Download
-> Application For Water and Sewer Service
Size: 52 KB File Download
Adobe Acrobat PDF file

Make Changes Or Close Your Account

To close your account, please call Customer Service at (954) 973-6732.

All address changes
must be submitted in writing and mailed to:
4800 W. Copans Road, Coconut Creek, FL 33063-3879
or fax to 954-973-6754.

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Related Information
opens in a new window U.S. Environmental Protection Agency (EPA) Safe Drinking Water Hotline
(800) 426-4791
opens in a new window National Center for Disease Control
(404) 639-3311
opens in a new window American Water Works Association
(303) 794-7711

opens in a new window 2008 CCR Report
Download the 2008 Consumer Confidence Report.
Size: 4.0 mb Adobe Acrobat PDF file
opens in a new window 2004 Backflow Program Informational Brochure
Download the 2004 Backflow Report.
Size: 3.5 mb Adobe Acrobat PDF file


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